FAQ
Frequently Asked Questions
Everything you need to know about booking, pricing, and our service areas.
Booking & Payment
Submit an enquiry through our contact page with your date and the services you're interested in. We'll schedule a consultation to confirm the details and next steps.
Yes — a deposit is required to secure your date, with the remaining balance due ahead of your event. Full payment terms are confirmed during your consultation.
Yes, payment plans are available for full planning packages. Ask your planner about a schedule that suits you.
We recommend booking full planning packages 9–12 months ahead, and standalone services (flowers, décor, coordination) at least 2–3 months ahead where possible.
Cancellation terms are outlined in your service agreement and vary by package. Please refer to your signed contract or ask us directly.
Services & Customisation
Absolutely. Flowers, décor hire, and coordination are each available as standalone services, independent of our wedding planning packages.
Yes — every package is a starting point. We'll tailor inclusions to suit your celebration during your consultation.
Yes — our Gauteng décor hire service includes delivery, installation, and collection.
Areas & Travel
Wedding planning and coordination are available in Gauteng and the Western Cape. Décor hire is available in Gauteng only. Flowers are delivered nationwide.
Our flowers are delivered nationwide. For planning, coordination, and décor hire outside our core regions, please enquire — travel arrangements may be possible.